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Q.
When I view the Windows Video, it is fuzzy: |
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A.
The HCRI widows videos were designed to be very small for faster
retrieval for dial up modems while still maintaining quality sound.
If you see a fuzzy or distorted video, reduce the size of the windows
video window. As the window shrinks, you will see a smaller, but
clearer image. Please listen to the sound... it is the most important
feature. These people were not able to speak this way before
attending HCRI.
Close
Window
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Q.
The QuickTime Videos loads too slowly: |
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A.
The HCRI QuickTime videos are specifically for High Band Internet.
This includes users that have DSL, Cable or T-Lines. You can
certainly wait on the QuickTime movies through a dial up service if
you wish, but it will be much faster if you choose the Windows
version of the Video. Once you download a video, you should be able
to view it over and over without having to wait so long to download
it again.
Close
Window
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Q.
I cannot see the videos, all I hear is the sound: |
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A.
The sound is the most important part of the videos. These are all
alumni that could not speak this way before. If you cannot see the
video, please download the free and latest version of
either Windows
Media Player or QuickTime
Video Player
Close
Window
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|
Q.
All I see is a broken QuickTime symbol when I click on the Windows
Video Version... the movie will not play: |
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A.
please download and install/reinstall
the free and latest version of Windows
Media Player.
Close
Window
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Q.
Windows Media Player will not play the video: |
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A.
please download and install/re-install the free and latest version of Windows
Media Player.
Close
Window
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|
Q.
I can see the Video, but I cannot hear it play: |
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A.
Please check your computers speaker power and volume along with your
sound cables to ensure that they are properly plugged in. Generally
speaking, if you see the video and all audio cables are connected
properly to your computer. If you generally hear audio through your
computer, and you are still having problems, download the free and
latest version of either Windows
Media Player or QuickTime
Video Player.
Close
Window
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Q.
I still cannot view videos from my computer, and nothing in this help
section helps: |
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A. Please
proceed
to our video order form
for a complimentary video
packet containing
these
HCRI videos.
Close
Window
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Minimum
Requirements for Playing Videos of either type:
Mac OS System Requirements:
A PowerPC
processor based Macintosh computer.
At least 64 MB of RAM
Mac OS 8.6 or later
The newest Version
of QuickTime Video Player or
Windows
Media Player .
Dialup 56K
connection (DSL, Cable or T1 preferred)
Windows System Requirements:
A Pentium-based PC
or compatible computer
At least 64 MB of RAM
Windows
95/98/NT/ME/2000 system software
A Sound Blaster or
compatible sound card and speakers
DirectX version
3.0 or later recommended
The newest Version
of QuickTime Video Player or
Windows
Media Player
Dialup 56K
connection (DSL, Cable or T1 preferred)
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